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Publisher
COLLEVILLE MUSEE
SAS au capital de 5.000 €
RCS CAEN 834 779 209
ADDRESS
Rond point d'accès du Cimetière Americain
Lotissement Omaha Center
14 710 Colleville-sur-mer
CONCEPTION, DESIGN AND DEVELOPMENT
This online store was created using PrestaShop software by WEEZY: https://weezyweb.fr.
MEDIATION
In compliance with article L. 612-1 of the French Consumer Code, and subject to article L.612.2 of the French Consumer Code, consumers are entitled to submit a request for amicable settlement by mediation, provided they do so less than one year after informing the professional in writing of their claim/complaint.
This company has chosen SAS Médiation Solution as its consumer mediation body, by registering with it under number 51104/VM/2036.
To refer a matter to the mediator, a consumer must submit a request:
- In writing to:
Sas Médiation Solution
222 chemin de la Bergerie
01800 Saint Jean de Niost
Tel. 04 82 53 93 06
- Or by email to: contact@sasmediationsolution-conso.fr
- Or by filling in the online form entitled “Saisir le médiateur” [referral to the mediator] on the website https://www.sasmediationsolution-conso.fr
Irrespective of the method of referral, it is essential that the following be included with the request:
- The applicant’s postal address, telephone numbers and electronic contact details,
- The relevant professional’s name, address and registration number with Sas Médiation Solution,
- A brief account of the facts. The consumer must explain to the mediator what he/she expects to achieve from mediation and why,
- A copy of the initial claim/complaint,
- All documents of use to examine the request (order form, invoice, proof of payment, etc.)