Legal Notice

Publisher

COLLEVILLE MUSEE

SAS au capital de 5.000 €

RCS CAEN 834 779 209 

ADDRESS

Rond point d'accès du Cimetière Americain

Lotissement Omaha Center

14 710 Colleville-sur-mer

CONCEPTION, DESIGN AND DEVELOPMENT

This online store was created using PrestaShop software by WEEZY: https://weezyweb.fr.

MEDIATION

In compliance with article L. 612-1 of the French Consumer Code, and subject to article L.612.2 of the French Consumer Code, consumers are entitled to submit a request for amicable settlement by mediation, provided they do so less than one year after informing the professional in writing of their claim/complaint.

This company has chosen Médiation Tourisme et Voyage as its consumer mediation body by joining SNELAC.

To refer a matter to the mediator, a consumer must submit a request:

- In writing to:

MEDIATION

Médiation Tourisme et Voyage

CS 30958

75383 PARIS CEDEX 08

- Or by completing the online form entitled “Refer to the mediator” on the website https://www.mtv.travel/

Irrespective of the method of referral, it is essential that the following be included with the request:

- The applicant’s postal address, telephone numbers and electronic contact details,

- The relevant professional’s name, address and registration number with Sas Médiation Solution,

- A brief account of the facts. The consumer must explain to the mediator what he/she expects to achieve from mediation and why,

- A copy of the initial claim/complaint,

- All documents of use to examine the request (order form, invoice, proof of payment, etc.)